Goods once purchased from this site can be returned under following conditions only:
Wrong item dispatched by vendor, other than what was ordered by the customer.
Item is found damaged on receipt before use by customer.
Under the above circumstances customer must book a complaint in the email ID – firstname.lastname@example.org with necessary proof. Upon approval customer has to send back the item to the vendor in same condition and vendor will arrange to send a fresh item as par customer order. In case the vendor is not in a position to send the item even after receipt of goods, refund shall be given to customer immediately with in 7 -10 working days from receipt of goods.
However, all necessary action shall be taken to ensure goods are despatched as par customer order only.
For any minor difference in style or colour an item can not be changed as pictorial images in site may sometimes vary slightly compared to the original one.
It is our endeavour to ensure customer satisfaction at all times.